We deliver weekly, but you can choose to receive a delivery every week or bi-weekly (every other week).
If you prefer a bi-weekly schedule, you can choose from one of two delivery schedules. Our schedule is broken up into alternating 'A' weeks and 'B' weeks. This calendar highlights 'A' weeks in green.
It is important to keep your seafood chilled during transport. We recommend using a small ice pack with your cooler bag.
If the seafood feels cool to the touch after transport, it can be considered chilled.
Your seafood will often keep for 3-5 days in the refrigerator and can be frozen for later. Our email newsletter always includes a eat or freeze by date, and any special storage or preparation
Most often, your seafood was caught 1-2 days before delivery. You can’t get it any fresher than this unless you catch it yourself! instructions.
The weekly newsletter highlights extra products you can we have available to purchase in addition to your share. These may be fresh or frozen seafood, housemade seafood products or pastas, or other specialty items.
Anything you choose to purchase will be delivered with your share in the cooler
The cost will be deducted from your account balance.
We provide as much variety as possible! You can maximize your variety with a weekly delivery, rather than the bi-weekly option.
NOTE: Species availability is highly variable based on weather, season, regulation, market pricing, and fishing vessel maintenance schedules. See our seasonal seafood table to see what you are likely to get each season.
First, check the cooler a second time, all the way to the bottom.
If you still can't find it, look over the checklist to see whether anyone who has already checked off still has a share in the cooler. If so, that means they've taken your share by mistake and you can take theirs.
If this isn't the case, please contact us as soon as possible: 805-209-2019 or info@GetHookedSeafood.com.
On your weekly seafood pick up day, you will:
You can skip your week’s delivery by contacting us not later than 11pm 2 days prior to your delivery. So if you get fish on Tuesdays, please email us (email@example.com) by 11pm on Sunday. This is a one-time action, so delivery will resume following this skipped week.
To set up a pause in your delivery schedule with a specified start and end date, log in to your Farmigo account to. Some options are to:
We provide recipes, and preparation instructions and videos in our newsletter, on our website and in print when you pick up your seafood.
If you are unhappy with the outcome of your seafood dish, please contact us right away and we will work with you to make up for it or suggest new recipes or techniques to try. Get Hooked is all about making sure you love your seafood, explore new recipes and expand your seafood repertoire!
No. We are sorry but we can't offer a whole fish option for the time being. We offer an 'fish head' share that you can add to your delivery.
Yes! We will text you a reminder, which will go to the primary number listed on your account. You will be notified around 8:00 a.m. on delivery days.